Refund & Return Policy

Gyaandeep Coaching Centre, we strive to provide quality educational services and materials to our students. However, we understand that there may be circumstances where a refund or return is necessary. Therefore, we have developed the following Refund & Return Policy to ensure fairness and transparency:

1. Course Fees:
   • All course fees are non-refundable once the course has commenced.
   • If a student wishes to withdraw from a course before it begins, a refund may be provided minus an administrative fee. The administrative fee will be specified at the time of enrollment.
2. Study Materials:
   • Study materials such as textbooks, workbooks, and digital resources are non-refundable once they have been accessed or utilized.
   • If study materials are found to be defective or damaged upon receipt, students must notify us within 7 days of receiving the materials to be eligible for a replacement. Proof of defect or damage may be required.
3. Workshops and Seminars:
   • Registration fees for workshops and seminars are non-refundable once the event has commenced.
   • If a student is unable to attend a workshop or seminar due to unforeseen circumstances, they may request a credit for future events. Requests for credit must be made in writing and will be considered on a case-by-case basis.
4. Digital Products and Online Courses:
   • Digital products, including online courses and downloadable content, are non-refundable once access has been granted.
   • If a student encounters technical issues preventing them from accessing or completing a digital product, they must notify us within 7 days of purchase for assistance. We will make reasonable efforts to resolve the issue or provide an alternative solution.
5. Refund Process:
   • To request a refund or return, students must submit a written request to our administrative office.
   • Refunds will be processed within 7 days of approval and will be issued via the original method of payment whenever possible.
   • Any refunds issued will be subject to deduction of applicable administrative fees or restocking fees as outlined in this policy.
6. Exceptions:
   • In exceptional circumstances such as documented medical emergencies or other extenuating situations, we may consider refund or return requests on a case-by-case basis.
7. Changes to Policy:
   • We reserve the right to amend or update this Refund & Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or other official communication channels.

By enrolling in our courses or purchasing our products/services, students acknowledge and agree to abide by the terms of this Refund & Return Policy. For any questions or clarifications regarding this policy, please contact our administrative office.